UK Rail Replacement Bus delay - can you still claim Delay Repay?

“Passengers on rail replacement services are entitled to the same conditions as these travelling on normal rail services. Therefore they are entitled to delay repay in the event of delay.

1. Do you have to pay for rail replacement buses?
2. Can I claim money back for a delayed train?
3. How far back can you claim delay repay?
4. How do I claim a refund from National Rail?
5. Do Rail replacement buses have toilets?
6. Can dogs go on rail replacement buses?
7. Do Trainline give refunds?
8. What happens if booked train is Cancelled?
9. Can you get delay repay on an open return?
10. How do I get a refund from Southern Rail?
11. Can you claim delay repay for engineering works?
12. How can I cancel my railway ticket and get refund?
13. How do you check if a train is Cancelled?
14. How do you check if my train ticket is Cancelled?

Do you have to pay for rail replacement buses?

No, you need a rail ticket or valid oyster / contactless etc. So are they essentially coaches? ... You need a rail ticket.

Can I claim money back for a delayed train?

You can get a full refund if your train journey is cancelled. If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. ... You need to keep your train tickets to get a refund. You should try to claim within 28 days, but some train companies allow longer.

How far back can you claim delay repay?

Delay Repay is a national scheme train companies use to compensate passengers for delays or cancellations. Claims can be made up to 28 days after your journey.

How do I claim a refund from National Rail?

You can get a refund by returning your ticket to the place you purchased it. If this was a ticket office, you'll need to complete a refund application form. If this was over the telephone or the internet, you should return it by post with a covering letter. More information about refunds is available here.

Do Rail replacement buses have toilets?

Customers must have a valid train ticket before boarding. Will there be a toilet on the bus? No.

Can dogs go on rail replacement buses?

Pets are allowed on rail replacement buses at the discretion of the driver. Some coach operators do not allow animals on their vehicles. Guide / mobility assistance dogs are always allowed.

Do Trainline give refunds?

If the fare booked allows it, tickets can be refunded from your Trainline account (add link) until the day before departure. Refunds on the departure day must be done via DB's website directly.

What happens if booked train is Cancelled?

If you have booked train tickets through IRCTC, then you do not need to cancel e-ticket if your train has been cancelled by the railways as the ticket will automatically get cancelled and you will get a refund soon. "For trains cancelled by Indian Railways, full refund will be provided automatically by IRCTC.

Can you get delay repay on an open return?

What if I'm travelling on an open ticket and my train's cancelled? Whether you're travelling on an advance, off-peak or anytime ticket, if a train you're due to travel on is cancelled or delayed and you decide not to travel, you can still get a refund.

How do I get a refund from Southern Rail?

Refunds and changing your train ticket

1. If you bought your ticket from one of our stations, simply return it to the ticket office to ask for a refund, or use our online refund form.
2. If you bought a ticket online and have your ticket with you, simply apply for a refund at one of our ticket offices, or use our online refund form.

Can you claim delay repay for engineering works?

If you are delayed by 15 minutes or more, you can get compensation. ... Delays are calculated against the planned, advertised timetable so compensation is not usually offered during periods of pre-planned engineering works and when replacement bus services are used.

How can I cancel my railway ticket and get refund?

According to IRCTC refund rules, you can get a refund for e-Tickets booked online through the IRCTC platform (website or mobile app) by cancelling them online. Applicable cancellation fees will be deducted from the amount and the refund will be made to the account through which you had made the payment.

How do you check if a train is Cancelled?

If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket. To check the cancellation status of such tickets, Please login to IRCTC e-ticketing website and visit: My Account→My Transactions→Ticket Cancellation History.

How do you check if my train ticket is Cancelled?

People can monitor the status of their refund here - www.refund.indianrail.gov.in. Checking the refund status requires logging-in on the refund website and submit the PNR (Passenger Name Record) number to get the details. The Railway Ministry launched this facility to "promote transparency in the system".