TSA broke a lock for which they have a master key. How can I claim compensation?

The only online mechanism for filing claims is through the claims page on the TSA website. You may file a claim if you are injured or your property is lost or damaged during the screening process. Screening at certain airports is performed by private companies and not TSA.

1. Can TSA break locks?
2. What if TSA breaks something?
3. How do you open a TSA 007 lock without a key?
4. Do all TSA locks have the same key?

Can TSA break locks?

If the bag is locked, the TSA inspector is permitted to break the lock to check the luggage, and a notice is placed inside the luggage to inform of the inspection. Luggage manufacturers make approved locks that TSA screeners can open that simplify the process.

What if TSA breaks something?

Recourse – TSA damage claim

TSA has a formal claim process for lost or damaged property caused during screening process. The claim can be submitted by email to [email protected] along with supporting evidence and can take up to six months for the TSA to investigate.

How do you open a TSA 007 lock without a key?

Just reset the combination:

1. Set the dial to 000.
2. Turn the shackle at a 90 degree angle from the lock position.
3. Push the shackle down (outside of the lock).
4. Set the desired code.
5. Pull the shackle up.
6. Turn it back to the lock position.

Do all TSA locks have the same key?

Most TSA-approved locks will have both a keyhole and a combination. Travelers can select their own unique three- or four-number combination or use the key that comes with the lock, but TSA agents will use their universal key to open the lock. Some TSA-approved locks do not have a combination but only work with a key.