Trenitalia, wrong name on ticket, problem?

1. Can I change my Trenitalia ticket?
2. How do I get a refund from Trenitalia?
3. How do I cancel my Trenitalia ticket?
4. What is a CP code Trenitalia?
5. Do you need to print Trenitalia tickets?
6. Are Trenitalia tickets flexible?
7. How do I contact Trenitalia?
8. How do I get Trenitalia tickets?
9. When can I get a train ticket refund?
10. How do I get a refund on a train ticket?
11. Do you need to buy Trenitalia tickets in advance?
12. Is ItaliaRail the same as Trenitalia?
13. Can you buy monthly train tickets?
14. How much is a rail pass in Italy?

Can I change my Trenitalia ticket?

Before departure you can change your Base ticket free of charge and unlimited times; after departure, up to 1 hour, free of charge once at train ticket office at the departure station only. If you bought your ticket online you can change it in the customer area on this website.

How do I get a refund from Trenitalia?

A refund request can be made at any ticket office or sent to Trenitalia by filling in the appropriate web form by presenting or attaching your ticket and the necessary documentation to attest to the fact that one of the situations listed above have actually occurred (for example, in the case referred to in letter e), ...

How do I cancel my Trenitalia ticket?

To cancel a ticket, contact [email protected]. Please include your Order Number in your email. You can also call us toll-free at (877) 375-7245 to speak with a member of our customer service team. Our direct local number in Italy is (+39) 06 9763 2451.

What is a CP code Trenitalia?

For purchases made through the Call Center you will be given the booking code (PNR) and, if requested, your Booking Change code (CP) with the indications one the carriage and places assigned. You can also be sent a payment receipt to the e-mail address given, if you request it.

Do you need to print Trenitalia tickets?

E-ticket is Ticketless: electronic ticket Trenitalia

“Ticketless” is the buying option that allows you to get on board of the train without the need to print the paper ticket but just simply knowing your PNR booking code.

Are Trenitalia tickets flexible?

What are Trenitalia Economy tickets? Trenitalia Economy Tickets are cheap and semi-flexible tickets that can be purchased to travel on all long-distance trains in Italy. Economy tickets are available to purchase six months in advance until midnight two days before the train's departure (GMT).

How do I contact Trenitalia?

1. Contact Trenitalia: Find below customer service details of Trenitalia, Italy, including phone and email. Besides contact details, the page also offers a brief overview of the train operator. ...
2. Head Office. Trenitalia. ...
3. Customer Service. Phone: 89 20 21. ...
4. About Trenitalia.

How do I get Trenitalia tickets?

You can buy tickets at the Trenitalia counter at all stations, and Italo also has ticket sales at Termini and Tiburtina. Other smaller stations, as well as large train terminals, have ticket machines that accept cash or card. For regional trains, some tabacchi sell the tickets based on km to be traveled.

When can I get a train ticket refund?

In the event that your unreserved ticket has been issued in advance, you can get a refund by presenting it to the station master up to 24 hours prior to the date of journey. The clerkage charge will remain the same.

How do I get a refund on a train ticket?

You can get a refund by returning your ticket to the place you purchased it. If this was a ticket office, you'll need to complete a refund application form. If this was over the telephone or the internet, you should return it by post with a covering letter. More information about refunds is available here.

Do you need to buy Trenitalia tickets in advance?

You can buy your train tickets roughly 2 months ahead of when you'll need them, and can even book them the day before your train trip. Once you're in Italy, you can buy tickets just before you get on a train.

Is ItaliaRail the same as Trenitalia?

ItaliaRail is an official partner of Trenitalia, the national railway of Italy. ... We have direct, real-time connectivity to Trenitalia's schedule and reservation system, allowing us to give you the best fares and most up-to-date availability.

Can you buy monthly train tickets?

Monthly Season Tickets offer great savings compared to buying four individual Seven Day season tickets. Season Tickets can also be purchased for any duration between one month and one year.

How much is a rail pass in Italy?

The cost depends on the pass, your age, and whether you purchase a first or second class ticket. The average three-day pass costs 127 euros for second class seating and 169 for first. For an eight-day pass, the average ticket costs 240 euros for second class seating and 320 for first.