Online check-in, overbooking and EU compensation rights

1. What are my rights if my flight is overbooked?
2. How does the airline compensate for overbooking of seats?
3. Is overbooking legal in Europe?
4. Does eu261 apply to non EU airlines?
5. What are my rights if I am denied boarding?
6. Are you entitled to a full refund if your flight is Cancelled?
7. Why is overbooking bad?
8. How do airlines choose who gets bumped?
9. Do airlines sell more tickets than seats?
10. Can I get compensation for a 2 hour flight delay?
11. Is overbooking legal?
12. What happens if airline cancels your flight?

What are my rights if my flight is overbooked?

What rights do I have if flights are overbooked? In these cases, airlines will generally offer compensation in the form of vouchers, upgrades, points or cash to passengers willing to voluntarily give up their seat and fly at a later time. Such a case is considered “voluntary denied boarding”.

How does the airline compensate for overbooking of seats?

Most bumped passengers who experience short delays on flights will receive compensation equal to double the one-way price of the flight they were bumped from, but airlines may limit this amount to up to $775.

Is overbooking legal in Europe?

The EU has set minimum standards for air passenger rights to compensation and assistance in the event of overbooking, cancellation or long delay of flights. ... The rules do not apply to overseas airlines flying to Europe from other parts of the world.

Does eu261 apply to non EU airlines?

This means that some flights will be covered by both UK 261/2004 and EU 261/2004. ... Additionally, Non-EU citizens, including British citizens, can claim compensation for delayed flights in Europe that do not depart or arrive in the UK. You can claim if your flight: Departed from the EU and arrived in the EU.

What are my rights if I am denied boarding?

Your rights regarding denied boarding

If the airline cannot give you a reason why you were denied boarding, you are entitled to a replacement flight. If you are not satisfied with the alternative flight offered, you have the right to cancel the booking and receive a full refund for the cost of the ticket.

Are you entitled to a full refund if your flight is Cancelled?

If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.

Why is overbooking bad?

Guests just want the rooms they have booked. Period. Consequently, a bad overbooking strategy can cause a lot of damage and a whole lot of stress: from guests to associates. It often leads to bad online reviews, harm to your online reputation, financial loss, and “real-life” complaints.

How do airlines choose who gets bumped?

Some general guidelines that airlines use to determine who will be bumped include: Those who didn't choose a seat when booking a flight. Those who check-in at the last minute. Those who aren't at the gate 30 minutes before take-off.

Do airlines sell more tickets than seats?

Most airlines intentionally overbook flights, selling more tickets than available seats for a journey. They do this in anticipation of people "no-showing" on the day of the journey, and the practice is not illegal. Travel experts have warned that as many as 150 tickets are sold for every 100 seats available.

Can I get compensation for a 2 hour flight delay?

No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers.

Is overbooking legal?

Yes, it is legal to overbook flights according to federal law. However, there are rules about how to compensate a passenger if they are bumped from a flight because it was oversold and there were not enough seats for every passenger who showed up.

What happens if airline cancels your flight?

The DOT says if a flight is canceled for any reason and the traveler chooses not to be rebooked on that airline, the passenger is entitled to a full refund. You may even be entitled to a refund for a flight delay, depending on the circumstances. Accept a refund and rebook when it works for you.