- Can I claim if my flight is delayed by 2 hours?
- How many hours can a flight be delayed before compensation?
- Do airlines have to compensate for delayed flights?
- Can you get money back if your flight is delayed?
- How do I complain about an airline to get the best results?
- What happens if your flight is delayed?
- How do I claim compensation for delayed flights?
Can I claim if my flight is delayed by 2 hours?
You're legally entitled to get compensation if the cancellation is the airline's responsibility and either: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.
How many hours can a flight be delayed before compensation?
U.S. flights: maximum compensation by type of delay
New flight arrival time | Compensation (% of ticket price) |
---|---|
Within 1 hour of original arrival | None |
Between 1 and 2 hours after original arrival (1 to 4 hours for international) | 200% |
More than 2 hours after original arrival (more than 4 hours for international) | 400% |
Do airlines have to compensate for delayed flights?
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.
Can you get money back if your flight is delayed?
Can I Get a Refund for a Flight Delay? Yes, according to EC261, passengers experiencing a long delay can claim a refund from the airline.
How do I complain about an airline to get the best results?
Send your claim to the airline's customer relations department. You can escalate your complaint if you don't get the result you hoped for.
What happens if your flight is delayed?
If the missed connection is the airline's fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.
How do I claim compensation for delayed flights?
To receive compensation for a flight delay or cancellation, you must make a claim with the airline in writing within 1 year of the incident date. The airline has 30 days to respond by issuing a payment or by telling you why it believes compensation is not owed.