How to proceed with ghost bookings on booking.com? [closed]

1. What is a ghost booking?
2. Why is my property closed on booking?
3. How can I speak to someone at booking com?
4. How do I get a refund from booking com?
5. What is Ghost segment?
6. What is GK status in Amadeus?
7. How do I make my property live on booking com?
8. How do I change my property status on booking com?
9. How do I open a property on booking com?
10. How long does it take for booking com to refund money?
11. How do I cancel my reservation on booking com?
12. Is booking com reliable?

What is a ghost booking?

Ghost Bookings means a Booking that is created in the Amadeus System for information purposes, stored in the PNR but it is never sent to the Provider.

Why is my property closed on booking?

If your property is not live and bookable on our website yet, it may be because we still need to verify the location of your property. If you've recently signed up to Booking.com, use your login details to check your sign-up status in the 'Home' tab of your extranet.

How can I speak to someone at booking com?

How do I speak to someone at Booking.com ?

1. In the extranet, go to the 'Inbox' tab.
2. Select 'Booking.com messages'.
3. Right Pane - Click on 'See Contact Options'.
4. Choose Account.
5. Now choose Other.
6. Then at bottom , See all contact options, and click Message or Call.

How do I get a refund from booking com?

You cannot get a refund if you have not cancelled a booking successfully. Go to your Bookings and click on the option 'more' for the booking you want to cancel. Click on the option 'Cancel booking. '

What is Ghost segment?

Ghost segments are used essentially in order to be able to produce a quotation for an itinerary without actually booking any segments. The information in a ghost segment is never sent to the carrier via TYPE-B traffic.

What is GK status in Amadeus?

You selected a ghost segment (status code GK) that cannot be ticketed. The PSU (PASSIVE SEGMENT SYS USR) field in your office profile has a value of NO. This field determines whether the office can book and ticket passive segments (status PK or PL on airlines that use Altéa Reservation)

How do I make my property live on booking com?

1. In the extranet, go to the 'Inbox' tab.
2. Select 'Booking.com messages'.
3. Right Pane - Click on 'See Contact Options'.
4. Choose Account.
5. Now choose Other.
6. Then at bottom , See all contact options, and click Message or Call.

How do I change my property status on booking com?

Before you can start receiving bookings, you need to complete your registration – which includes reviewing all the details on your property page. Then, you can set your property status to 'open bookable' via a button in your extranet.

How do I open a property on booking com?

Before you can start receiving bookings, you need to complete registration which includes reviewing all the details on your property page. Then you can set your property status to “open/bookable” through a button on the Extranet.

How long does it take for booking com to refund money?

If your booking gets canceled, Booking.com refunds you immediately. The processing time takes 7 to 10 days, depending on your bank.

How do I cancel my reservation on booking com?

When you book a room on Booking.com, you get a confirmation email. Scroll it down till you see the green “Cancel your booking” button. Click the button and you will get to the page with the details of the booking. The cancellation window will pop-up automatically.

Is booking com reliable?

Is booking com reliable and safe? Booking.com is reliable and safe. They are in the business for years now and they are one of the biggest booking websites out there. If you need to book for your next trip, Booking.com is a very safe platform that you can use.