How to change my residence address for NEXUS?

If the mailing address that you originally submitted for the NEXUS/SENTRI/Global Entry program has changed, you can login to your TTP System account to update it. On the Dashboard, on the right hand side you will see a link to update your Mailing Address.

1. Do I need to change my address with Nexus?
2. How do I update my Nexus?
3. How do I update my Global Entry information?
4. How do I contact Nexus Canada?

Do I need to change my address with Nexus?

NEXUS members can access the Trusted Traveler Programs ( TTP ) System to update a mailing address change and passport information that is already on file. Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA.

How do I update my Nexus?

To check for updates and download the update from Google, follow these steps:

1. From the Home screen, tap All Apps.
2. Tap Settings.
3. Tap About device.
4. Tap Software update. ...
5. Follow the on-screen prompts.
6. Wait as your device restarts and updates to the new version.

How do I update my Global Entry information?

All Global Entry members can update their passport information through their TTP account. Click on "Update Documents." If the passport update involves a name change, you must visit a Global Entry enrollment center to update your information.

How do I contact Nexus Canada?

Contact information

1. General inquiries: 1-800-842-7647.
2. TTY: 1-866-335-3237.