EasyJet ignoring EC261 compensation claim-what recourse do I have?

1. What happens if an airline refuses to pay compensation?
2. How do I get my money back from Easyjet?
3. How long do airlines have to respond to compensation claims?
4. How long does it take for Easyjet to refund?
5. Will I get my money back if my flight is Cancelled?
6. Do airlines need to refund Cancelled flights?
7. How much notice do easyJet give for Cancelled flights?
8. How do I contact easyJet about my refund?
9. Are easyJet giving cash refunds?
10. Can I claim compensation if my flight is rescheduled?
11. How much compensation do you get for a Cancelled flight?
12. What are my rights if my flight is diverted?

What happens if an airline refuses to pay compensation?

If the airline has denied your compensation, the next step is to take them to court. There are lawyers that specialise in air passenger rights that may be happy to help you with your case. You never know, you could win your compensation and help set precedence for other air passengers at the same time!

How do I get my money back from Easyjet?

Get a cash refund

If you want a cash refund from easyJet, you need to complete its online claims form. It says it will try to refund you within 28 days, but it warns that refunds may take up to 90 days to be processed.

How long do airlines have to respond to compensation claims?

The Civil Aviation Authority is quoted as saying that claims should be forwarded to them if the airline fails to respond within 28 days, but warns that these claims can take a long time to resolve. You can also take your claim to the CAA if the airline refuses to pay compensation.

How long does it take for Easyjet to refund?

Our team are currently processing refund requests within 7 days, and this may take a few days to show as available in your account, depending on your bank. You will receive a confirmation email to let you know we have received your refund request.

Will I get my money back if my flight is Cancelled?

If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.

Do airlines need to refund Cancelled flights?

Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.

How much notice do easyJet give for Cancelled flights?

You are informed of the cancellation between 2 weeks and 7 days before the scheduled departure time and are offered re-routing, allowing you to depart no more than 2 hours before the scheduled departure time and to reach your final destination less than 4 hours after the scheduled arrival time; or.

How do I contact easyJet about my refund?

However if you still want to email us with a complaint, please use [email protected].

Are easyJet giving cash refunds?

When BA and easyJet cancelled flights at the start of the pandemic, their passengers were legally entitled to cash refunds. However, many passengers were issued with vouchers instead. ... These customers have been told by the airlines that since they've received vouchers they're no longer entitled to cash refunds.

Can I claim compensation if my flight is rescheduled?

If you've been informed of your schedule change or rebooking 14 days or more before your departure date, you are, unfortunately, not entitled to claim compensation.

How much compensation do you get for a Cancelled flight?

If you're delayed by more than three hours or your flight's cancelled, you're often entitled to between £110 and £520 in compensation – and it's possible to claim this for free using our step-by-step guide and free online tool.

What are my rights if my flight is diverted?

If your flight is diverted, the airline must get you to the destination airport on your ticket or reservation at no extra cost to you. You may be entitled to compensation if there has been a delay. ... The airline may arrange alternative forms of transport for you, such as a coach or train.