TfL says I must purchase a new Oyster card after failing to collect Auto top-up

TfL says I must purchase a new Oyster card after failing to collect Auto top-up. ... This may be due to a technical fault or because you did not collect it by making a journey with your Oyster card on, or before, 12/06/2015. Please check your Auto top-up request details below and resubmit your request if necessary.

1. What happens if I don't collect my oyster top up?
2. What do I do if my Oyster card is broken?
3. How do I get a new Oyster card?
4. Can you return old Oyster cards?
5. How long do you have to collect oyster top up?
6. How much does it cost on Oyster card?
7. How much does it cost to replace a lost Oyster card?
8. How do I claim my TfL refund?
9. How do I get a new Oyster card for 11 15?
10. Is Oyster cheaper than contactless?
11. How long does money stay on an Oyster card?
12. Are Oyster cards being phased out?

What happens if I don't collect my oyster top up?

If you do not add your Travelcard to your Oyster card within 2 days after the chosen start date, or your pay as you go credit within 9 days of the order date, your order will be cancelled and automatically refunded. ... Orders placed after 11pm will take an extra day to reach the pick up location.

What do I do if my Oyster card is broken?

Faulty Oyster card

1. Get a new Oyster card.
2. Make at least one journey with it.
3. Wait 24 hours.
4. Sign in to your account, or create an account.
5. Go to 'Report card lost, stolen or failed'
6. Select 'Transfer my products to another Oyster card' and follow the instructions.

How do I get a new Oyster card?

You can get a new Oyster card online and at many locations across London. You need to pay £5 and add a minimum amount of pay as you go credit, or a season ticket to your new card to use it straight away. Once you've got your new Oyster card, you can use our TfL Oyster and contactless app.

Can you return old Oyster cards?

At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. ... Refunds are paid back in cash dispensed from the ticket machine.

How long do you have to collect oyster top up?

The upgrade has also significantly reduced the time it takes for the product to be ready to collect - from up to 24 hours to just 30 minutes.

How much does it cost on Oyster card?

How much does a Visitor Oyster card cost? A Visitor Oyster card costs £5 (plus postage) and is pre-loaded with pay as you go credit for you to spend on travel. You can choose how much credit to add to your card: £10, £15, £20, £25, £30, £35, £40 or £50.

How much does it cost to replace a lost Oyster card?

There is a fee of £10.00 for all replacement Oyster photocards. You can pay this online by credit/debit card or you can print a verification letter and pay at the Post Office.

How do I claim my TfL refund?

log in to your account on the TfL website (if you don't have an account, you'll need to sign up for free first). Click on 'Service Delay Refunds'. You'll be asked to provide info about your journey and the details of the Oyster card you used. You have to claim within 28 days of the delay.

How do I get a new Oyster card for 11 15?

You apply online and need to provide:

1. Active email address.
2. A colour image of your child' machine readable passport. This must be in . ...
3. Details from your child's machine-readable passport to verify their identity (if you don't have one, you must apply four weeks in advance)
4. Digital photo of your child which must be a .

Is Oyster cheaper than contactless?

It's publicised that if you use contactless to pay for travel in London, it's the same price as using an Oyster card. ... Of course, if you have a railcard discount (or similar) applied to your Oyster, that will always be cheaper than contactless. Discounts cannot be applied to contactless payment cards.

How long does money stay on an Oyster card?

Related: What are the most popular tours in London? The pre-pay money loaded on an Oyster card is valid as long as the card is used at least once every 24 months. If it's not been used during that amount of time the money can be refunded by returning the card to Transport for London - info at the website.

Are Oyster cards being phased out?

However, TfL has no plans phase the Oyster card out. “This is because there will always be customers, such as children or those who need to manage their finances more carefully, who will benefit from the card,” says Tuckett.