Tickets

How do I collect a SNCF ticket at the station if I do not have the card it was booked with?

How do I collect a SNCF ticket at the station if I do not have the card it was booked with?
  1. Can I collect train tickets without payment card?
  2. Can you pick up pre booked train tickets from any station?
  3. How do you collect train tickets bought online?
  4. Can you print a train ticket?
  5. What happens if you don't collect train tickets?
  6. Can someone else pick up my train tickets?
  7. Can I collect my train tickets on the day of travel?
  8. When can I pick up my train tickets?
  9. Do you need your PIN to collect train tickets?
  10. Can you print train tickets at home?
  11. How do I collect tickets from a self service ticket machine?

Can I collect train tickets without payment card?

If you don't have the card the best solution is to contact the company you brought the tickets from and ask them to lift the block on your card so you can collect the tickets from a TVM using a different card.

Can you pick up pre booked train tickets from any station?

You can collect your tickets free of charge from any National Rail station that has self-service ticket machines - it doesn't have to be your journey departure station, so if another station is more conveniently located, you can collect your tickets from there instead.

How do you collect train tickets bought online?

How to collect UK train tickets bought online

  1. Enter any valid bank card, then remove it when prompted. You won't be charged.
  2. Type in your ticket collection reference(s). E.g. "ABCD1234".
  3. Wait for all of your tickets to print, including your collection receipt.
  4. Check the printing tray and make sure you have all of your tickets before you walk away.

Can you print a train ticket?

eTickets are the new Self-Print tickets. We've upgraded our ticket gates and website so that you can choose to print your ticket at home or you can simply download them to your device, no need to have an app you can scan or show the QR code on the ticket.

What happens if you don't collect train tickets?

This is one of the wonderfully crappy areas of the train network. If you cannot collect your tickets prior to departure, and there are machines to purchase a ticket for your journey, if you board you risk a Byelaws offence and (possibly) a Penalty Fare.

Can someone else pick up my train tickets?

Yes. Train tickets can be used by anyone. If that person is collecting tickets from a ticket vending machine, they will need the credit or debit card used to make the booking.

Can I collect my train tickets on the day of travel?

You can pick up your train tickets before the day of travel.

When can I pick up my train tickets?

Your tickets will be available to collect from a self-service ticket machine within 15 minutes of making your booking. They can be collected at any time, but you'll need to make sure you have them with you before you travel.

Do you need your PIN to collect train tickets?

You definitely don't need to enter the PIN as you're not making a payment, just identifying the booking.

Can you print train tickets at home?

No queues, no fuss, just print your ticket from home or work. Not all routes offer self-print, but certain train operating companies now offer this option on some or all of their routes. Remember, self-print tickets are only available for Advance tickets.

How do I collect tickets from a self service ticket machine?

To collect your tickets from a self-service ticket machine, you will need: The credit card or debit card you used when making the booking. The eight-character, alpha-numerical ticket collection reference number given when the booking was processed. You can find this on your email confirmation..

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